29 Apr 2025
Inclusive and Accessible Tourism - Industry Workshop
Hosted by Jamie Shields, Co-Founder of Disabled By Society, this event explores how your tourism business can embark upon or continue your accessibility journey.
Making Tourism accessible is about providing a warm welcome for visitors, delivering a great service and offering amazing and memorable experiences for everyone - all elements which businesses in the tourism sector are already familiar with.
During this event Tourism NI revealed the results of industry research in this area and unveiled practical supports such as the Inclusive & Accessible Tourism Toolkit. This toolkit will provide practical hints and tips alongside reassurance and confidence to move forward inclusively, however new or well-established your business is.
The session also included best practice industry case studies, latest update on the Accessibility Website Project and examples, tips & advice on what good looks like in relation to inclusivity and accessibility.
This event is relevant to all tourism and hospitality businesses who would like to find out how to improve the accessibility and inclusivity of experiences they are offering to customers and colleagues.
Recordings
Jamie Shields
Eimear Callaghan
Panel Discussion
Guide Dogs NI
Mark Thomspon
Anthony Sinclair
Supporting Materials and Useful Links
Slide deck of all presentations from the day is now available to download at the side of this page under ‘Supporting Materials’
To view and download the Inclusive and Accessible Tourism Toolkit visit Inclusive & Accessible Tourism Toolkit
For a full range of support and advice in relation to Inclusive and Accessible Tourism visit tourismni.com/accessibility
Access our new Inclusive & Accessible Tourism Training Modules on our dedicated E-Learning Platform MyTourismNI
A series of Inclusive Tourism Training modules can also be viewed here: Inclusive Tourism Training Videos