27 Nov 2025

Inclusive Recruitment in Tourism and Hospitality

This engaging, insight-packed session showcased how businesses were removing barriers and opening opportunities for underrepresented talent – including people with disabilities, neurodiverse individuals, and others with support needs.

Through three practical case studies, attendees heard directly from organisations that put inclusive recruitment into action and learned what was working on the ground across the sector.

Speakers Included:

  • JP McCafferty, General Manager, Bishop’s Gate Hotel
  • Helen Connolly, Volunteer and Participation Manager, National Museums NI
  • Hayley Norton, People and Culture Manager, Voco Hotel, Belfast

In addition, Roisin McKee from People 1st International shared employer insights from the EPIC Futures NI research – highlighting how inclusive recruitment could unlock untapped talent and strengthen workforces.

The webinar is now accessible via the YouTube link provided below, allowing you to revisit the insights or catch up if you were unable to attend live.

Why watch?

This webinar was free to attend and was designed for all within the NI Tourism & Hospitality sector, particularly:

  • Employers seeking to embrace a broader talent pool
  • HR professionalsI
  • Inclusion leads

If you are aiming to strengthen inclusion practices, broaden your talent pipeline, or learn from real-world employer case studies, this session offers valuable, practical insights to support your goals.

We were pleased to deliver this webinar to demonstrate how tourism and hospitality businesses could drive positive change in inclusion and attract a more diverse talent pool.

This webinar was delivered as part of Tourism NI’s TED programme and shared employer insights from the EPIC Futures NI collaborative policy research project in partnership with People 1st International, Ulster University, NI Hotels Federation, NI Tourism Alliance and HATS.