28 May 2025

Customer Service Training Derry~Londonderry - Wednesday 28th May

Being Big Hearted is about being warm, generous and hospitable hosts. The 153rd Open gives us the opportunity to share our local giant spirit on a global stage.

To ensure we are offering a Giant Welcome, Tourism NI will be hosting a number of Get Open Ready Customer Service courses.

Tourism NI is delighted to partner with Belfast Metropolitan College, Northern Regional College and North West Regional College to deliver these sessions.

These  free, non-accredited, half day courses are aimed at those who wish to refresh and hone their customer service skills and already have experience in the NI Tourism or Hospitality sector.

Who Should attend?

These courses are open to anyone working in a customer service/ customer facing role within the Northern Ireland Tourism and Hospitality sector.

Courses will be delivered in-person and learners must be available to attend for the full duration of the session they have registered for.

Please note places are limited and subject to participant numbers.

For full details and to register for this session simply click ‘Register Now’.

Please note, other dates and locations are available for this course - to view alternative options click here: Get Open Ready: Destination Customer Service